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TUBING & TERRAIN PARK FUN FOR EVERYONE

WHAT TO EXPECT

at your Gateway Parks Tubing Hill

There’s so much fun and excitement waiting for you at your local Gateway Parks. To get the most out of your time at the park review our frequently asked questions and watch our tubing orientation video.

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SEASON OPEN DATES

Thanksgiving through March (weather permitting)

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SESSIONS

1 1/2 hours long

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NORMAL HOURS

Saturday: 9 AM - 9 PM
Weekdays: 12:30 PM - 9 PM
Sunday: 12:30pm - 5:00 pm

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AMENITIES AT A GLANCE

Each park has moving carpets to take tubers up the slope (no uphill hiking is required to tube), fire pit warming zones, places for bystanders to watch tubers, heated bathrooms, and a Gateway Goodies station typically stocked with hot cocoa, cider, coffee, soft drinks, chips, candy, nachos, pretzels and more!

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Guests who are not tubing are free to sit by the fire and watch the tubers at no cost!

  • Are there age Restrictions?
    All ages are welcome at Gateway Parks. Children 3 and under tube for free! We do recommend smaller children ride with a parent, but ultimately it is left to parents’ discretion.
  • Are there height or weight restrictions?
    We do not have any height or weight restrictions; our tubes are rated for 20,000+ pounds. So as long as everyone feels comfortable and secure in their tubes there is no concerns.
  • Do I need to fill out a waiver?
    Each time you visit us we will need a new waiver filled out! We will need a waiver for each person who is tubing, including children three and under. Please check your confirmation email for the electronic waiver link OR feel free print out a copy of the waiver linked below to fill out and bring with you on the day of your tubing session. Those who are taking advantage of our terrain parks also need to fill out a waiver, even if you are not purchasing a ticket for the snow tubing. Download our Waiver: English | Spanish
  • Can I bring my own tube?
    No. Due to insurance and liability, the only tubes or sleds that can go down our hill are the ones we provide. The rest of the park is open to the public, and if there is natural snowfall, you are welcome to use your own sled or tube elsewhere.
  • Do I have to walk all the way back up the hill?
    Nope! Our magic carpet does the work for you, all you have to do is stand on it with you tube and ride up to the top!
  • What happens if I show up early/late?
    Your ticket is good only for whichever 1.5-hour session you have selected. If you show up early you will need to wait until your session starts unless told otherwise. If you are late you will only be allowed the remainder of your session unless told otherwise.
  • Are there any additional fees?
    There are no additional fees for Gateway Parks at Idaho Falls, Salt Lake, and Spanish Fork. For Gateway Parks at Eagle Island, the state charges a $7 (cash only) fee per vehicle to enter the park, unless you have a state parks pass. The charge applies to anyone entering, even if you are only coming to drop off/pick up. The pass can be purchased at online checkout.
  • Weather/Cancellation Policies
    The only reason Gateway Parks would be unable to open is in cases of an emergency or if we believe the weather would compromise the safety of our staff and customers (thunder, lightning, heavy downpour, etc.). Gateway Parks does not close for rain, snow, hail, or any other mild weather. If we experienced any of the scenarios described above, you would be contacted by Gateway Parks and tickets would be transferred to a different day.
  • How long will Gateway Parks stay open?
    In all of our years of operation, Gateway Parks has never had to end the season due to lack of snow. We end the season only when we are not seeing enough customers to support the cost of operations. Each season will go through Presidents Day at a minimum.
  • Refunds?
    Due to the nature of our business Gateway Parks does not offer refunds. In case of an emergency tickets can be transferred to a different date.
  • Date/Time Transfers?
    Gateway Parks does not guarantee the ability to transfer dates and times. If you need to switch to a different date and/or time you must notify your local Gateway Parks by phone or email at least 24 hours in advance of your scheduled session. Below is the contact information for the local park office managers: Eagle Island: (208) 800-2108 info@gatewayparkseagle.com Idaho Falls: (208) 970-1428 info@gatewayparksidahofalls.com Eaglewood: (385) 460-3553 info@gatewayparkseaglewood.com Spanish Fork: (385) 460-3553 info@gatewayparksspanishfork.com
  • How do I get the group discount?
    Group discounts are automatically applied at checkout. Gateway Parks does not offer group discounts during Winter Break (Dec 22 - Jan 4) due to high attendance rates. If the discount is not being applied automatically, it means you have selected a date where we do not offer a discount.
  • Can we still get the group discount if everyone is paying separately?
    No. Group discounts are only applied when tickets are purchased all together.
  • What if I don’t know exactly how many people will be coming in my group?
    Please contact your local Gateway Parks by phone or email. Eagle Island: (208) 800-2108 info@gatewayparkseagle.com Idaho Falls: (208) 970-1428 info@gatewayparksidahofalls.com Eaglewood: (385) 460-3553 info@gatewayparkseaglewood.com Spanish Fork: (385) 460-3553 info@gatewayparksspanishfork.com
  • Do you offer Military, First Provider, and Senior Discounts?
    Yes. We offer 20% off for military and first providers on the first four tickets. Seniors receive 10% on the first two tickets. You will be required to show ID when you go to the ticket window to get your tickets. Military and First Providers please use checkout code: MILITARY! Seniors please use checkout code: SENIOR
  • What is a terrain park?
    A terrain park is a part of our hill for skiing and snowboarding. The terrain park is built with rails, jumps, and other features.
  • Can I go back and forth from the tubing hill to the terrain park?
    Yes! All tickets are good for the entire hill. Snowboarding and skiing are free.
  • If I just want to watch do I have to pay?
    Nope! Only people using our hill are charged, we welcome any guests to come enjoy the park at no cost.
  • How can I get a Gateway Parks in my city?
    Contact us ASAP! If the city fits our criteria, we will look into specific locations and begin working with local Parks and Recreation Department to discuss what is possible. View information on franchising.
  • Will the noise or light disturb my community?
    Nope! Lights are used when needed (typically sunset to 9pm) and don’t contribute any more light pollution than a standard parking lot. Our snow machines are the quietest on the market and emit fewer decibles than a dishwashing machine.
  • What happens to the park after the winter season?
    Anything! Each location has a base of green grass. At a minimum, the park can be used for picnics and family fun during the off season. Depending on the location, the park can also be used for a ziplining course, water park, adventure park, and more!
  • How Much land is needed for a Gateway Park?
    Our current smallest park is built on 1.5 acres! Our park designers are experts at assessing how each location can reach its maximum potential while having the smallest amount of impact on the natural landscape.
  • How long does it take to open a new location?
    A new location can be opened in as little as 6 months! Timelines for each projects vary depending on location, funding, and city approval.
  • Is there food?
    Yes! Each park has Gateway Goodies. See details below for your specific park location. Eagle Island: We offer hot cocoa, apple cider, soft drinks, gatorade, chips, candy, cookies, nachos, pretzels and more! Idaho Falls: We offer hot cocoa, apple cider, soft drinks, gatorade, chips, candy, cookies, nachos, pretzels and more! Eaglewood: We offer hot cocoa, apple cider, soft drinks, gatorade, chips, candy, nachos, pretzels and freshly baked Bun Box Cinnamon Rolls! Spanish Fork: We offer hot cocoa, apple cider, gatorade, chips, candy, nachos, pretzels and freshly baked Bun Box Cinnamon Rolls!
  • Is there a place to sit down?
    Each park has an area to sit down and a warming zone with a fire pit. See details below for your local park. Eagle Island There is a large gazebo with picnic tables as well as a fire pit at the base of the hill. There is also another gazebo and several picnic tables on the outskirts of the park. Idaho Falls There is covered seating, as well as a fire pit at the base of the hill Eaglewood There is a large gazebo with picnic tables as well as a fire pit at the base of the hill. There is also another gazebo and several picnic tables on the outskirts of the park. Spanish Fork There is a large gazebo with picnic tables as well as a fire pit at the base of the hill. There is also another gazebo and several picnic tables on the outskirts of the park.
  • Are there bathrooms?
    Yes. There are heated men’s and women’s restrooms at each park location.
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